CLIENT INFORMATION
To discuss your beauty plans book in for a complimentary, no obligation consultation stating your main interest and please arrive ten minutes early so you feel relaxed. Put some time aside for yourself, whether it is for total relaxation, beauty problems or those uplifting cosmestic treatments. Let us help rejuvenate your body and relax your mind in the perfect environment. My friendly staff are here for YOU.
DEPOSITS
For bookings lasting for one hour or more a deposit of 50% may be asked for at the time of booking. This can also be paid for over the phone. Deposits are totally refunded with 24 hours notice cancellation. Deposits can also be moved to your amended appointment times and dates.
CANCELLATIONS
Please give more than 24 hours notice if cancellations occur. Less than 24 hrs will incur a charge of 50% of your total treatment cost and will be added to your next appointment. No shows will be charged in full. This notice will allow us to accommodate clients on the waiting list. If you do not cancel one of your course treatments in advance the same cancellation system applies.
LATE FOR APPOINTMENT
If YOU are unavoidably late for your appointment we will work as a team to make sure that all your needs are still taken care of but please understand sometimes this may not be possible. If WE are unavoidably late for your appointment, we apologise as sometimes this is out of our control. We will make this up to you if this should ever cause you a problem & inconvenience.